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BUSINESS IDENTITY

Οι παρόντες Όροι Χρήσης περιγράφουν -μεταξύ άλλων- τους όρους και προϋποθέσεις για τη χρήση του site Οι παρόντες Όροι Χρήσης περιγράφουν -μεταξύ άλλων- τους όρους και προϋποθέσεις για τη χρήση του site ludusandyou.gr. Όπου στην παρούσα γίνεται αναφορά στον όρο «η Εταιρεία», ως τέτοια θα εννοείται είτε διαζευκτικά ή/και από κοινού η ανώνυμη εταιρεία με την επωνυμία «Περατσακη Μαρία Αντρινα » (και τον Διακριτικό Τίτλο «Ludus and you» και με Α.Φ.Μ. 164788524της Δ.Ο.Υ. Χανίων, που εδρεύει στα Χανιά, οδός Αρπακουλακησων 1 Mουρνιες.

Το ludusandyou.gr είναι το ηλεκτρονικό κατάστημα διάθεσης εμπορευμάτων μέσω του Διαδικτύου που δημιούργησε η ΕΤΑΙΡΕΙΑ. Η έδρα της ΕΤΑΙΡΕΙΑΣ βρίσκεται στα Χανιά, ( Αρπακουλάκησων 1 Mουρνιες, 73300 Χανιά). Το ηλεκτρονικό κατάστημα λειτουργεί στην ηλεκτρονική διεύθυνση ludusandyou.gr υπό τους όρους και προϋποθέσεις που παρατίθενται παρακάτω.

The COMPANY has set as its primary goal the best service and satisfaction of the customers who will visit the websites of ludusandyou.gr through the creation and cultivation of a climate of trust.

It is important for us that our customers are always informed and safe and for this reason we consider it our obligation to inform the visitors / customers of the online store ludusandyou.gr about the following terms of use.

INTRODUCTION

The use of the ludusandyou.gr online store is governed by the present terms and conditions, the The use of the ludusandyou.gr online store is governed by the present terms and conditions, which users are requested to read carefully and comply with. The COMPANY considers that users, before visiting ludusandyou.gr, have carefully read and understood the terms of use. By entering this website and using the ludusandyou.gr online store, the user is presumed to have read the terms of use, accepts these terms and waives any claim that may arise from his visit to ludusandyou.gr, as the use of the ludusandyou.gr online store implies explicit and unconditional consent and agreement to the specific terms and conditions. All transactions carried out through ludusandyou.gr are governed by Greek and European law regarding electronic commerce, as well as by the Consumer Protection Law (Law 2251/1994) regarding distance sales.

The COMPANY reserves the right to modify or renew the terms and conditions of transactions without The COMPANY reserves the right to modify or renew the terms and conditions of transactions without notice, and undertakes the obligation to inform consumers through the page of the electronic shop ludusandyou.gr and/or by any other appropriate means, for any change, modification or addition that takes place.

Any invalidity of some terms of the present does not lead to the invalidity of the rest. The non-exercise by the COMPANY of its rights under these terms does not imply its waiver of these rights. The COMPANY is not responsible for violation of these terms due to reasons of force majeure, such as extreme weather events, earthquakes, floods, fires, emergencies, etc.

PRIVACY POLICY

The protection of your personal data is important to us. We have recently made a number of changes, which reflect the increased requirements of the EU's General Data Protection Regulation (known as the “GPA”). Our goal is to be as honest and transparent as possible about the personal data that we collect, as well as the way we process them. Our company fully shares your concern regarding your personal data.

This privacy policy statement explains the types of personal data processed by the Company, how it is processed and the purposes for which it is processed.

Personal data is data that can be used to identify a natural person.

You may be required to provide personal information in the context of any communication, transaction and generally your interaction with the Company or with an affiliated Company of the Company. The Company and its affiliates may exchange your personal information with each other and use it in accordance with this Privacy Policy. They may also combine them with other information to provide and improve our products and services, as well as content and advertising.

The Company collects data from you, through its interaction with you. We take care to collect only your absolutely necessary Data, which are appropriate and clear for the intended purpose.

The collection and general processing is done for various purposes which are described below. Among these purposes is our efficient operation but also to provide you with the best experiences with our products and Services. Some of this information is provided directly by you when, for example, you create an account in the Company e-shop, or when you purchase a product or when you contact us.

We rely on various legal reasons and rights ("legal bases") for the processing of data, such as your consent, our legitimate interests, the need to conclude and execute contracts with you, as well as compliance with our legal obligations, for various purposes described below. 

We may also obtain data from third parties. We protect the data we receive from third parties in accordance with the practices described in this statement, as well as any additional restrictions imposed by the data provider.

When you are asked to provide personal information, you may decline. However, some of our Services and products require some personal information from you so that we can respond and provide you with the product or service. If you choose not to enter data necessary for the operation and provision of a product or service to you, you will not be able to use that product or service. Likewise, in cases where we are required to collect personal data by law or for the purposes of concluding or executing a contract with you, and you do not provide your personal data, we will not be able to enter into and execute the contract.

You can read more about the Privacy Policy posted εδώ.

COOKIES

Cookies are small text files that are placed on your device for storing data and that can be retrieved by a web server in the domain where the cookie was placed. We use cookies and similar technologies to store and respect your preferences and settings, to give you access, to fight fraud, to analyze the performance of our products and for other legitimate purposes.

You can read more about Cookies and other related technologies by visiting the Privacy Policy page εδώ.

SOCIAL MEDIA

In the pages of the online store ludusandyou.gr the visitor / user is given the opportunity to use social networking tools which, either refer him to external pages related to the COMPANY, or display relevant information in the profile of each user in the respective social media that will choose. The use of any of the links concerning the social networking add-ons is subject to the terms of use of the respective network.

PURCHASES

Purchasing Process

Our goal is to serve you through a simple, fast, safe and pleasant transaction process: Navigate to ludusandyou.gr, select the goods you are interested in and wish to buy through the large collection of ludusandyou.gr. Add them to the "SHOPPING BAG" (SHOPPING BAG) by clicking on the relevant icon (BUTTON) ADD TO CART (ADD TO CART) which is single for any purchase and if you make during a visit to ludusandyou.gr. This way you create your order. Then follow the steps of the short payment process (CHECK OUT) in order to complete the shipment of your order, after first filling in the required fields your required information. Upon completion of the ordering process you will receive from us an informative e-mail confirming receipt of your order.

Στην περίπτωση που επιθυμείτε να πραγματοποιήσετε τηλεφωνική παραγγελία μπορείτε να μας τηλεφωνήσετε στο (+30) 6976606052.

Product availability

If you want a product that is out of stock contact us to let you know when it will be available again.

Order cancellation

Σε περίπτωση που για οποιονδήποτε λόγο θελήσετε να ακυρώσετε την παραγγελία σας μετά την καταχώρησή και ολοκλήρωση της στο ludusandyou.gr, αυτή είναι εφικτή σε διάστημα 24 ωρών από την καταχώρησή της. Θα πρέπει να επικοινωνήσετε με την εξυπηρέτηση πελατών του ludusandyou.gr μέσω e-mail στην ηλεκτρονική διεύθυνση [email protected] ή τηλεφωνικά στο (+30) 6976606052.

If the canceled item was paid by card or Paypal, as soon as the order is canceled, the return of its value to the respective means of payment is initiated.

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